Policies

Last updated: October 15, 2025

1. Introduction

  • These Terms apply when you use alltripp.com and our booking services.
  • By proceeding with checkout, you agree to these Terms.

2. Services Overview

  • We facilitate bookings (flights, hotels, transfers), guided tours/activities, and travel assistance.
  • Third‑party supplier terms (airlines, hotels, operators) also apply to your booking.

3. Booking & Payment

  • Reservation: submit request → we confirm availability/price → pay deposit or full amount.
  • Payments: cards, bank transfer, or other methods handled securely.
  • Pricing: quoted in INR unless specified; taxes/fees included unless noted; may change prior to confirmation.
  • Confirmation & invoices are sent via email upon successful booking.

4. Cancellation & Refunds

  • Your cancellations: subject to supplier terms; fees may apply.
  • Our cancellations: for unforeseen issues (e.g., force majeure/operational changes); refund or reschedule offered.
  • Refund timing: typically within 14 business days, minus applicable fees.

5. Changes

  • By you: date/traveler/itinerary changes may incur fees.
  • By us: significant changes communicated; you may accept alternative, refund, or reschedule.

6. Documents & Identification

  • You must hold valid passport/visa/IDs and required health documentation.
  • We are not liable for denials/penalties due to missing/invalid documents.

7. Conduct & Safety

  • Comply with laws, customs, and safety rules.
  • We may refuse service/remove participants for safety/disruption without refund.

8. Liability & Disclaimers

  • Liability limited to amounts paid to us as permitted by law.
  • Third‑party services are not guaranteed by us; claims go to the provider.
  • Force majeure: not liable for events outside our control (e.g., disasters, strikes, pandemics).

9. Insurance

  • Comprehensive travel insurance is strongly recommended and may be required for certain activities.
  • Claims must be filed with your insurance provider.

10. Privacy

  • Personal data is handled per our Privacy Policy (see /privacy).

11. Governing Law & Disputes

  • Governing law: India. Exclusive jurisdiction: courts in Delhi, India.
  • Parties attempt informal resolution first; arbitration may be used if specified.

12. Contact

  • Email: alltrippofficial@gmail.com | Phone: +91-9266602470
  • Address: House No 404, Adarsh Kunj, Najafgarh, South West District, Delhi – 110043

13. Acknowledgment

  • By placing a booking you confirm you have read and accept these Terms and take financial responsibility for bookings made under your account.